Privacy Policy

At Novodent Clinic, your privacy and trust are very important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our clinic, use our website, or engage with our services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name, date of birth, contact information (email, phone number, address)
  • Medical and dental history
  • Insurance information
  • Appointment records and treatment details
• Technical Information:
  • IP address, browser type, device information, and usage data when you visit our website
• Financial Information:
  • Payment details when processing transactions

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2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide dental consultations, treatments, and follow-up care
• Communicate with you about your treatment and upcoming appointments
• Process payments and manage billing
• Improve our website, services, and patient experience
• Comply with legal obligations and protect the health and safety of our patients

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3. Sharing Your Information

Novodent Clinic respects your privacy. We only share your personal information with:

• Authorized clinical and administrative staff
• Third-party service providers (such as labs, insurance companies, and payment processors) bound by confidentiality agreements
• Legal authorities when required by law or to protect the safety of patients and the public

We do not sell, rent, or trade your personal data to third parties.

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4. Data Protection

We implement robust security measures to protect your information, including:

• Secure patient management systems
• Encryption of sensitive data
• Limited access to personal data to authorized personnel only

Despite these efforts, no security system is entirely impenetrable. We encourage you to report any security concerns to us immediately.

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5. Your Rights

You have the right to:

• Access the information we hold about you
• Request corrections or updates to your information
• Withdraw consent where processing is based on consent
• Request deletion of your personal data (subject to legal obligations)

To exercise your rights, please contact us at [Insert Clinic Contact Email].

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6. Cookies and Website Analytics

Our website uses cookies to:

• Improve site functionality and patient experience
• Understand how visitors interact with our site

You can modify your cookie preferences in your browser settings. Please note that disabling cookies may affect website performance.

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7. Changes to This Privacy Policy

Novodent Clinic may update this Privacy Policy from time to time.
We will notify you of significant changes through our website or during your visit.
Please review this page periodically for any updates.

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8. Contact Us

If you have any questions or concerns about our Privacy Policy or the way your information is handled, please reach out to us:

Novodent Clinic
Address: Dubai, Rigga Al butain, Al Maktoum Road 1, MM TOWER mezzanine 7, near concord hotel
Email: support@drwaeel.com
Phone: +971 042984857
Website: https://www.drwaeel.com/